Privacy Policy

This policy explains how OMOX LTD uses the personal data you give us when you contact us through this website.

Who we are

The data controller is OMOX LTD, registered in England and Wales, Company No. 16990671, VAT No. GB511831031. Our registered office is 124 City Road, London, EC1V 2NX. You can contact us by email at michelle@omox.co.uk or by phone on 020 8050 4952.

What we collect

When you send the contact form we receive:

• your name;
• your email address;
• your company name, if you give one;
• the type of enquiry you choose and your message.

We also process your IP address to prevent abuse of the form (rate limiting) and to check that the form is being sent by a person rather than a bot.

Why we use it

We use these details only to read and reply to your enquiry, and, if you ask us to, to discuss working together. We do not use them for marketing and we do not sell them.

Our lawful basis

Under UK GDPR we rely on our legitimate interests in responding to enquiries sent to us and in keeping the form free from abuse. Where your enquiry is about a service you may buy from us, we also rely on taking steps at your request before entering into a contract.

Who processes it for us

• Mailgun delivers your form submission to us by email. We use Mailgun's EU region.
• Cloudflare provides the hosting proxy for this website and the Turnstile check that tells people and bots apart. Cloudflare processes your IP address and technical details about your browser to do this.

These providers act on our instructions and may only use your data to provide their service to us.

International transfers

Cloudflare and Mailgun (part of Sinch) may process your data outside the UK. Where they do, the transfer is protected by appropriate safeguards, such as the UK International Data Transfer Addendum to the EU standard contractual clauses.

How long we keep it

Your enquiry, and any emails we exchange about it, are kept for up to 24 months, then deleted unless an ongoing business relationship requires otherwise.

Cookies and analytics

We do not set cookies or use analytics. Cloudflare may set strictly necessary security cookies to protect the site from bots and abuse. The Cloudflare Turnstile check runs only on the contact page and is used solely to stop spam.

Your rights

Under UK GDPR you have the right to ask for a copy of your data, to have it corrected or erased, to restrict or object to how we use it, and to data portability where it applies. To use any of these rights, email us at the address above. We will reply within one month.

Complaints

If you are unhappy with how we have handled your data, please tell us first so we can try to put it right. You also have the right to complain to the Information Commissioner's Office (ICO), the UK data protection regulator, at ico.org.uk.

Changes to this policy

If we change this policy we will update the date at the top of this page.